Helping utility customers save water and energy
Advizzo’s SaaS platform uses behavioral and data science to deliver personalized home usage reports direct to utility customers. The reports are designed to trigger behavioral changes – reducing consumption and maximising water and energy savings.
Some of our clients
One SaaS platform, three software solutions to address all utility challenges
Powered by your billing and meter data, as well as third party data.
Customer software
Personalised tips
Home audits
Neighbour consumption comparison
Reporting software
Savings tracking
Data insights
Campaign results
Customer service
software
Customer search engine
Customer search engine
Data privacy compliance & handling
Help customers reduce water & energy usage
Our customer facing software achieves maximum behavioral change through personalized data, messages and solutions.
- Neighbor comparison stats
- Personalized tips based on consumption data
- High level overview of usage from personalized survey
- Home survey
Track campaign results
Advizzo’s reporting software provides utilities with a powerful business intelligence/reporting tool to monitor and report on a campaign’s success.
- Campaign insights: Gain insights into customer engagement
- Savings tracking: Track energy and water savings
and other behavioral experiments - Data insights: Better understand your customer’s behavior
Improve the quality of your services
Our team and customer service agent software provides clear customer data and insights, optimising opportunities for engagement.
- Use the Customer Search Engine to quickly identify the customer part of an engagement program
- Empower customers to take action by revealing usage anomalies through consumption comparisons with similar households
- Ensure compliance with local data privacy policies (opt out etc)
Advizzo’s SaaS solution uses Behavioral & Data Science
We use your billing and meter data combined with third party data to empower
your customers to make changes, and ultimately save water and energy
Knowledge Base
Some frequently asked questions from our clients.
How do you save water or energy? How does it work?
By combining methods from behavioral and data science, we create meaningful feedback about household energy and water consumption, motivating more efficient use. One popular way of presenting this feedback is by combining it with ‘social norm’ messaging, helping consumers understand their consumption compared to similar households in their area. This motivating message is then complemented with personalized tips on how households can best reduce their consumption. It creates a level of social awareness about a reasonable amount of consumption, spurring the household to adjust their behaviors.
Do you work in both energy and water?
Yes, our platform is available for energy (electricity and gas), water, or a combination of the two for the end consumer.
How do you measure and verify the savings facilitated by your programme?
When it comes to validating the success of our solutions, we use rigorous methodology. Randomized Control Trials (RCTs) mean that any effects we measure can be causally attributed to our solution with confidence.
How can I monitor the results of my savings or engagement programme?
The SaaS utility portal provides savings tracking and campaign management results
Is the saving sustained over the duration of the programme?
Yes. Our behavioral and data science, and test and experiment methods, allow us to sustain water and energy savings over time. Our oldest program has been running since 2016 and we continue to see improvement in consumer behavior, year in year out.