We use behavioural & data science so you can focus on your utility customers

Our software platform combines your billing and meter data with third party data leveraging behavioural and data science, to produce actionable consumer insights and tips for households worldwide. In short, helping utility companies better understand and engage with their customers.

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BEHAVIOURAL SCIENCE

  • Social norms
  • Loss aversion
  • Commitment
  • Framing

DATA SCIENCE

  • Data mining
  • Classifications
  • Machine learning

TEST & LEARN

  • Randomised control trials
  • A/B testing
  • Causal inference
  • Adaptive treatments

Analytics & verification

We use rigorous methodology to validate the success of our solutions. Randomised Control Trials (RCTs) allow us to ascertain that any effects we measure can be causally attributed to our solutions.

How does it work?

Segment & Enriched Data

We integrate, clean and organise your billing and meter data, both historical and real time, and combine it with relevant third party data, such as weather data.

Engage customers and change behaviour with personalised, motivational messages

We use data science techniques to extract insights and identify behavioural patterns from utility company data.

We then use behavioural science to engage with individual households to motivate behavioural changes, and improve customer engagement and satisfaction.

Test, learn and modify

Next, we implement additional data science techniques to enrich the previous clustering and fine tune the segmentation. The data is then returned to the utility. The process begins again with the next batch of updated data.

Our software platform works with regular and smart meters.

The Advizzo platform

A set of tools to engage your customers, improve your operations and reach your company objectives.

Consumers

Utilities

Neighbour
consumption
comparison

Disaggregated
consumption

Personalised
home audit

Campaign
results

Tracking of
savings

Customer
service software

Consumers

High usage
leak detection

Home usage
report

Customer
online portal

Utilities

Predictive
analytics model

Segmentation
portal

Usage
analytics

Are you taking advantage of all your data?

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