Future of Utilities Beyond Chatbots: How Agentic AI and Behavioural Science are Changing Water Utility Engagement The water industry is at a pivotal moment. As the…Clement Lapeyre17 February 2025
Future of Utilities From Compliance to Engagement: How Ofwat’s Draft Determination is Elevating Customer-Centric Water Saving Strategies In July 2024, Ofwat published its Draft Determinations under Price…Clement Lapeyre4 October 2024