Advizzo - customer engagement solutions for utilities

WE HELP UTILITY COMPANIES
ENABLE THEIR CUSTOMERS TO SAVE WATER & ENERGY

We combine methods from behavioural and data science to deliver customer engagement solutions for all utilities.

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Our solutions are currently enabling 1 million households
to reduce their water and energy consumption

We empower utility customers to use their data to take action

One SaaS platform, three software solutions

For your customers, your team and your customer service agents.

Save energy and water

Empower your customers to take control of their water and energy consumption with personalised home reports.

Targeted behavioural messages via email, mail, and web channels
Usage insights and benchmarks
Personalised tips to support more sustainable energy and water consumption

Water & Energy efficiency features

Engage your customers

Transform the way you engage with your customers and create new points of interaction for behavioural change.

Motivate customers with personalised experiences and messages
Increase digital engagement and self servicing
Improve customer satisfaction

Customer engagement features

Improve your operations

Our utility facing platform enables full monitoring and compliance reporting of your campaigns and provides insights into customer consumption.

Gain insights on customer usage and behaviour
Track and optimise campaigns
Enable customer service agents to maximise interactions with customers

“With Advizzo it’s a win-win. Combining Advizzo with our smart metering programme means households are inextricably connected to their water use. They can reduce their consumption and have peace of mind about the metered bill, while we help protect natural resources.”

Paul Glass, Smart metering programme manager, Anglian Water